Mx Store diagnoses Microsoft Surface hardware in Istanbul. Because Surface models vary widely, we confirm the device, the fault and parts availability before promising a repair. English-speaking customers can visit Perpa for inspection.
Surface hardware workshop
Surface Repair in Istanbul
Surface repair in Istanbul is available at Mx Store after we confirm the exact Microsoft Surface model. Screens, charging ports and boards on these devices are tightly packed. We inspect first and quote only work we can actually complete.

What we repair
Repair services we provide
Surface diagnosis
We identify model and fault before promising parts.
Charging and port issues
Quoted if the connector and board path are repairable.
Display faults
Quoted only when a matching assembly can be sourced.
Board-level attempts
Explained honestly if success is uncertain.
Symptoms
Common problems
No power
Surface stays dead on a known-good charger.
Cracked PixelSense
Glass and LCD stacks are model-specific.
Kickstand or hinge damage
Mechanical damage can be more expensive than expected.
Overheating tablet chassis
Dust and thermal faults after diagnosis.
Workshop work
What we do
- 01
Model confirmation
Surface Pro, Laptop and Go lines are not interchangeable.
- 02
Parts reality check
If a screen cannot be sourced, we say so before you pay for a dead end.
- 03
Quote or decline
Some Surface jobs are not economical. We will tell you.
How it works
How the repair process works
- 1
Device inspection
We check the device physically and note visible damage, liquid marks, ports and accessories.
- 2
Diagnosis
Technicians isolate the fault with functional tests before any paid repair starts.
- 3
Repair quotation
You receive a clear quote for labour and parts. Prices can change with device condition.
- 4
Customer approval
Paid work starts only after you approve the quote by phone, WhatsApp or in person.
- 5
Repair
The approved job is completed in our Perpa workshop using the parts agreed in the quote.
- 6
Testing
We test the repaired function and basic operation before handover.
- 7
Delivery
You collect the device in Şişli or arrange return shipping. Completed work is documented at handover.
Repair time
Diagnosis is typically done when you drop the device off or shortly after. Repair time depends entirely on parts for that Surface generation.
E-E-A-T
Why choose Mx Store?
Workshop in Perpa, Şişli
Mx Store operates from Perpa Trade Center B-Block, Floor 9, No. 1364. The location is practical for Şişli, Mecidiyeköy and much of European Istanbul.
Diagnosis before repair
We inspect the device first and explain the fault. You decide whether to proceed.
Transparent process
Labour, parts and timing are confirmed before work starts. No paid repair without approval.
English-speaking support
Expats, students and visiting professionals can request a quote by phone, WhatsApp or in the workshop.
Computer, Apple and PlayStation
The same workshop handles PCs, laptops, MacBooks, Surface devices and PlayStation consoles.
Warranty on completed work
Completed repairs include a written warranty at handover. Coverage depends on the job and parts used.
FAQ
Frequently asked questions
Do you repair Microsoft Surface in Istanbul?
We inspect Surface devices at Perpa and quote only when parts and labour make sense.
Is every Surface model supported?
No. Some generations have scarce parts. Diagnosis tells us what is possible.
Can you recover files from a Surface that will not boot?
Sometimes. See data recovery if storage access is the goal.
Do you also repair laptops?
Where is the shop?
Perpa Trade Center, B-Block, Floor 9, No. 1364, Şişli.
Do I need an appointment?
Walk-ins are accepted. Bring the charger if you have it.
Need this repair in Istanbul?
Bring the device to Perpa or send photos on WhatsApp. Mx Store confirms the fault, then quotes the job before any paid work.