Mx Store repairs DualSense controllers in Istanbul. Analog stick drift, USB-C charging faults, adaptive trigger problems and speaker issues are diagnosed in the Perpa workshop. Bring the pad alone or with the console.
PS5 controller workshop
DualSense Repair in Istanbul
DualSense repair in Istanbul is handled at Mx Store alongside PS5 console work. If a PlayStation 5 controller drifts, will not charge, or a trigger sticks, we open the pad, confirm the fault and quote stick, board or port work before replacing parts.

What we repair
Repair services we provide
Stick drift repair
Left or right analog modules that wander.
Charging problems
USB-C sockets that only work at an angle.
Trigger repair
L2/R2 that stay pressed or lose adaptive resistance.
Buttons and touchpad
Unresponsive face buttons after wear or liquid.
Battery service
Pads that die in minutes are quoted after inspection.
Console HDMI jobs
If the TV is black, the console may need HDMI work instead.
Symptoms
Common problems
Controller drift
Characters walk or the camera pans with no input.
Charging problems
The cable must be held in place or the pad never shows a charge LED.
Trigger stuck
L2 or R2 registers as fully pressed in menus.
No haptic / speaker
Adaptive features fail after a drop or liquid.
Does not pair
Bluetooth pairing fails or the pad disconnects in-game.
Liquid on the pad
Sticky buttons after a spill need cleaning before parts.
Workshop work
What we do
- 01
Input test
We reproduce drift, trigger and charge faults on a test console.
- 02
Open and inspect
Sticks, flex cables and the USB-C port are checked.
- 03
Quote modules
Stick replacements are quoted separately from port or battery work.
- 04
Calibrate and test
We confirm centred sticks and charging after reassembly.
How it works
How the repair process works
- 1
Device inspection
We check the device physically and note visible damage, liquid marks, ports and accessories.
- 2
Diagnosis
Technicians isolate the fault with functional tests before any paid repair starts.
- 3
Repair quotation
You receive a clear quote for labour and parts. Prices can change with device condition.
- 4
Customer approval
Paid work starts only after you approve the quote by phone, WhatsApp or in person.
- 5
Repair
The approved job is completed in our Perpa workshop using the parts agreed in the quote.
- 6
Testing
We test the repaired function and basic operation before handover.
- 7
Delivery
You collect the device in Şişli or arrange return shipping. Completed work is documented at handover.
Repair time
Many DualSense jobs are finished the same day when stick modules or ports are in stock. Liquid-damaged pads may need extra cleaning time. We will say if a pad is not economical to repair.
E-E-A-T
Why choose Mx Store?
Workshop in Perpa, Şişli
Mx Store operates from Perpa Trade Center B-Block, Floor 9, No. 1364. The location is practical for Şişli, Mecidiyeköy and much of European Istanbul.
Diagnosis before repair
We inspect the device first and explain the fault. You decide whether to proceed.
Transparent process
Labour, parts and timing are confirmed before work starts. No paid repair without approval.
English-speaking support
Expats, students and visiting professionals can request a quote by phone, WhatsApp or in the workshop.
Computer, Apple and PlayStation
The same workshop handles PCs, laptops, MacBooks, Surface devices and PlayStation consoles.
Warranty on completed work
Completed repairs include a written warranty at handover. Coverage depends on the job and parts used.
FAQ
Frequently asked questions
Do you repair DualSense controllers?
Yes. Drift, charging, triggers and related DualSense hardware faults are repaired in Perpa after diagnosis.
Is drift always a stick replacement?
Usually the analog module is the cause, but we confirm on the bench. See DualSense drift repair.
Can you repair charging problems?
Yes, when the USB-C port or charge path has failed. A bad cable is ruled out first.
Should I buy a new controller instead?
After diagnosis we tell you if repair is reasonable versus replacement. We do not upsell a new pad by default.
Do you need the PS5 as well?
No. The controller can be dropped off alone.
How long does DualSense repair take?
Stocked module jobs are often same-day.
Need this repair in Istanbul?
Bring the device to Perpa or send photos on WhatsApp. Mx Store confirms the fault, then quotes the job before any paid work.