How long does IT services and consulting take?

Timing depends on the fault. Simple jobs often finish the same day; parts work can take 1–3 working days. We confirm after a free inspection.

Is diagnosis really free?

Yes. Diagnosis is free. Paid work does not start until you approve.

Yes. We use original or A+ compatible parts. Jobs leave with a written service warranty.

Data safety comes first. We ask before any format or wipe.

How is the price set for IT services and consulting?

Price follows the fault, parts and scope. You get a written quote before approval.

Can I send a device from outside Istanbul?

Yes. We accept cargo from across Turkey and return the unit packed after repair.

Mx Store · Perpa workshop

IT services and consulting

Name: Mx Store
Address: Perpa Trade Center B-Blok Kat:9 No:1364 (Red Courtyard), Şişli, İstanbul, 34384, TR
Telephone: +90 212 210 50 08
Price range: $$
Rating: 4.9

Business

Consulting · Network · Outsourcing

IT support from Mx Store in Istanbul: hardware repair, upgrades and on-site advice for small offices, quoted after we see the equipment.

Call now WhatsApp Book a job

NetworkAğ kurulum & yönetim
GüvenlikCyber protection
7/24 DestekOutsourcing seçeneği
Apple ITMac kurulum & yönetim
YerindeUzaktan + ofis desteği

Do you support office networks?

Yes. Cabling, Wi-Fi, backup and device support for small offices in Istanbul, plus workshop repair.

Call now WhatsApp

Why Mx Store

IT services and consulting (why choose us?

Documented process, specialist technicians and clear pricing.

Specialist technicians

Experienced bench techs with chip-level equipment.

Warranted work

Written warranty on parts and labour. Units are tested before handover.

Fast handover

Many jobs finish same day or in 1–3 working days. Timing is confirmed with the quote.

Quality parts

Original or A+ parts. Price is shared before approval.

Clear pricing

A written figure after free diagnosis. No surprise extras.

Free diagnosis

Inspection is free. The repair decision stays with you.

Service details

IT services and consulting) what we do

Warranted hardware and software repair with clear pricing.

Specialist service

IT consulting

Hardware, backup and network planning.

View details Original parts

IT support

On-site or workshop tickets.

View service Same-day handover

Network setup

Switches, Wi-Fi and firewall basics.

View details Specialist service

Server care

Hardware checks and RAID health.

View service

Repair process

IT services and consulting repair process

Clear, approved and tested handover. Reliable repair in five steps.

01
Diagnosis
The unit is inspected free of charge. Hardware and software tests pin down the fault.
02
Approval
Price, parts and timing are shared. Paid work starts only after you approve.
03
Repair
Technicians complete the job with original or A+ parts.
04
Testing
Stress, heat and function checks before handover.
05
Handover
Warranted handover with usage notes.

See the repair process

Common faults

Common faults and symptoms

Early diagnosis prevents lasting damage and extra cost.

Dropping Wi-Fi

Access-point and cabling checks.

Server crashes

Hardware and RAID health.

Slow office PCs

SSD, dust and update backlog.

No backups

We set a written backup plan.

Call for diagnosis WhatsApp

Quality & process

Repair process, testing and safety standards

After repair we check Windows drivers, SSD health and wireless links when the job needs it. Mx Store is in Perpa Trade Center, Sisli. Drop-off is easy from Kagithane, Mecidiyekoy, Besiktas and Beyoglu. Cargo is accepted from the rest of Istanbul and Turkey.

Specialism

Teardown order follows the brand and model. Chip-level and mechanical jobs use separate procedures.

Experience

Since 2019 the Perpa, Sisli bench has handled laptops, Apple, consoles and tablets.

Parts quality

Original or A+ matched parts. Options and price are clear before approval.

Quality control

Function and heat tests run before handover. Units do not leave with an open fault.

Warranty

Labour and replaced parts are covered in writing. The term is on the handover form.

Customer trust

Free diagnosis, a written quote and no work without approval. Data handling is agreed first.

Tools we use

ESD-safe teardown, a digital meter, a temperature-controlled station and a microscope when needed. Parts are matched to the model/FRU (we do not fit random stock.

Test stages

After repair we check power, charge, display, keys/ports and heat. Gaming units get a short stress test. If something looks wrong, handover waits.

When repair may not be possible

Widespread board shorts, heavy corrosion or a critical part we cannot source can make repair uneconomic. We say so up front and do not force a repair.

Common mistakes

Forcing a dead unit on, using the wrong adapter and ignoring a swollen battery make the fault worse. Home teardowns often crack flex cables.

Care notes

Use the correct-watt adapter, keep fans clean and keep liquids off the deck. Keep the warranty form with the device.

workshop notes

Diagnosis is free. You get a written quote. Paid work starts only after you approve.

IT services and consulting reviews

Reviews from our Google Business profile · Mx Store Perpa

4.980+ · Google rating

Kaan G.1 week ago
★★★★★
"Cihazım için uçtan uca çözüm. Teşhis net, süre tuttu, garanti belgesi aldım."
IT services and consulting

İlayda H.2 weeks ago
★★★★★
"Clear pricing ve iletişim. WhatsApp’tan adım adım bilgilendirme."
IT services and consulting

Baran İ.3 weeks ago
★★★★★
"Önce teşhis, onayım olmadan işlem yok. Bu yaklaşım güven verdi."
IT services and consulting

Ceren J.1 month ago
★★★★★
"Same-day handover imkânı. Parts kalitesi ve labour premium hissettirdi."
IT services and consulting

Deniz K.5 hafta önce
★★★★★
"Karmaşık arızada bile çözüm ürettiler. Tekrar tercih ederim."
IT services and consulting

Efe L.2 months ago
★★★★★
"Cargo ile gönderdim, dönüş kargo sorunsuz. Turkey geneli destek gerçekten var."
IT services and consulting

FAQ

IT services and consulting FAQ

Common questions on price, warranty and timing.

Do you help English-speaking customers?

Yes. Mx Store in Perpa, Sisli accepts walk-in and cargo jobs. WhatsApp is the fastest way to send photos and get a quote.

Is diagnosis free?

Inspection is free. Paid repair starts only after you approve the quote.

Where is the workshop?

Perpa Trade Center, Sisli, Istanbul. Hours are Monday-Saturday, 10:00-20:00.

Do I need an appointment?

No. Walk-ins are accepted. A WhatsApp message with the model and fault helps on busy days.

Can I send a device from another district?

Yes. Istanbul customers can visit Sisli or ship the device. Cargo from other cities in Turkey is also accepted.

What does this page cover?

IT services and consulting is handled at the same Perpa workshop as our other hardware jobs. The quote depends on parts and labour.

Where is the Perpa workshop?

Mx Store is at Perpa Trade Center, Sisli, B-Block Floor 9 No. 1364.

Is same-day service possible?

Many jobs finish the same day. Message WhatsApp if the bench is busy.

See the full FAQ

Guide

IT services and consulting in Istanbul

IT services and consulting premium servis sayfalarında hedefimiz, standart teknik metnin ötesine geçip kurumsal ve yoğun kullanım senaryoları için net karar bilgisi sunmaktır. Mx Store Perpa operasyonunda bu kategori, daha kapsamlı kontrol listesi, parça planlaması ve teslim öncesi çift doğrulama ile yönetilir.

Premium akışta fark yaratan adımlar

Bu sınıfta cihaz önce kapsam analiziyle ele alınır, acil ihtiyaç, iş sürekliliği ve veri kritikliği değerlendirilir. Ardından teknik ekip hem maliyet hem süre dengesini açıklayarak onay sürecini başlatır. Yüksek beklentili kullanıcılar için raporlama ve iletişim ritmi standart servisten daha detaylıdır.

Mx Store Perpa teslim modeli

Premium sayfalarda anlatılan süreç pratikte birebir uygulanır: tespit, teklif, uygulama, test ve teslim adımları kayıt altına alınır. Bu model kurumsal tarafta izlenebilirlik, bireysel tarafta güven üretir.

Related services

Detaylı inceleme için laptop menteşe tamiri, laptop hızlandırma, liquid damage onarımı, İstanbul bilgisayar servisi, servis hizmetlerimiz, repair workshop süreci, Apple Mac servisi, PlayStation servisi, bilgisayar servisi, laptop fan bakımı sayfalarını inceleyebilirsiniz.

Premium ihtiyaçlarınızı genel servis seçenekleriyle birleştirerek daha hızlı çözüm planı kurabilirsiniz.

Mx Store Perpa repair workshop taahhütleri

Mx Store olarak her cihazda önce güvenli teşhis, sonra onaylı onarım uygularız. İşlem sonrası performans, ısı ve bağlantı testleri tamamlanır, teslimatta yapılan işlem ve garanti süresi yazılı olarak paylaşılır. Okmeydanı ve Bomonti çevresinden kargo veya elden teslim kabul edilir, süreç WhatsApp üzerinden netleştirilir. Parts tedarik sürecinde stok durumu ve alternatif seçenekler teklif aşamasında açıkça belirtilir, sürpriz maliyet oluşmaması için onay dışı işlem yapılmaz. Detaylı inceleme için laptop menteşe tamiri, laptop hızlandırma, liquid damage onarımı, İstanbul bilgisayar servisi, servis hizmetlerimiz, repair workshop süreci, Apple Mac servisi, PlayStation servisi, bilgisayar servisi, laptop fan bakımı sayfalarını inceleyebilirsiniz.

Blog

IT services and consulting guides

Workshop notes on repair, service and parts.

10 Dec 2025

Get technical support

IT services and consulting) free diagnosis, warranted repair and same-day service. Perpa Trade Center, Sisli.

Written service warranty
Clear pricing
Monday: Saturday 10:00 – 20:00

+90 212 210 50 08 WhatsApp Contact