1. Device intake and booking
We log the model, the fault and accessories. Diagnosis is free. No paid work starts without your approval.
2. Diagnosis and quote
The bench tests hardware and, where needed, software. You get a written figure for parts and labour before anything is replaced.
3. Repair and test
Approved work is done with matched parts. Function and heat tests run before handover.
4. Handover and warranty
You receive the unit with a written warranty covering the job. Cargo return is packed after approval.
Shipping with DHL
Ship from anywhere in Turkey with DHL eCommerce. Quote account code 3658042033 at the branch. Return cargo is paid by Mx Store after a completed repair.
Contracted business shipping
Ship your device with DHL across Turkey
Mx Store has a DHL eCommerce business account. Take the device to a DHL branch, quote the code below, and the shipment is booked to our account. Return shipping after a completed repair is on us.
Quote this as the DHL customer / account code at the branch.
Perpa Trade Center B-Blok Kat:9 No:1364 (Red Courtyard) Şişli / İSTANBUL
- Go to your nearest DHL branch.
- Give the branch this account code.
- Set the recipient as Mx Store / Perpa Sisli.
- Send us the tracking number on WhatsApp.
Return cargo is paid by Mx Store when the repair is completed.